Expert
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Member since April 17, 2020

Project Management Expert

  • $60.00  / hr
  • Australia
  • Save

10+ years of cross-functional experience in the areas of Project & Program Management, PMO, Business analysis, Client Interaction/Servicing, Business Transformation, Functional Testing, Quality analysis, People & Vendor Management, Implementation, Support and Project Estimation in the ICT sector.  Proficient in managing teams for running successful project implementations & experience of designing and developing IT products for business excellence. Experienced in waterfall and Agile (Scrum) methodology.  Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues. Possess excellent interpersonal and organizational skills with proven abilities in training & development, customer interaction and project estimation, planning and development.

Crafted Projects

Core Banking Projects (ICT)

#

Experience

Senior Consultant

  •  FIS, Melbourne (Financial Technology Company)
  •  Sep 2018 - Present

  • Member of the Client Experiences vertical of the GFS Team.
  • SME (Product Specialist) for Risk management/Credit worthiness software used by Big 4 Bank’s in Australia & APAC.
  • Assisting the Program Manager by preparing project plans tracking the schedule and implementation.
  • Managing the software licensing requirements and issuing the required license.
  • Managing the business requirements and documentation and coordinating with Product Team to add features to backlog.
  • Managing the various client implementations, issues, clarifications on usability and change requests
  • Managing various software upgrade requests and ensure the installation packages are shipped as per the schedule
  • Coordinating and liaising with off shore team in resolving the JIRA tasks, product and client issues.
  • Member of the Regression Testing & SIT Team. Providing support to Client’s UAT Team.
  • Member of the Change Control Board in reviewing and conducting the feasibility analysis of Change Requests.
  • Managing the risks and issues and maintaining the logs. Ensuring the mitigation plans are in place.
  • Handled the post-implementation issues and defects and ensures defects are resolved as per the agreed SLA’s
  • Prepared and sharing the project status reports to the Program Manager

Independent Management Consultant

  •  Freelance Self- Employed
  •  Jan 2017 - Aug 2018

  • Managed the project plan and product features for a confidential start-up company as a consultant.
  • Managed the PMO Office, Scheduling & Resource management.
  • Handled the project management activities including risk and stakeholder management

Senior Consultant - Program & project Management

  •  Ernst & Young
  •  May 2017 - Dec 2017

  • Member of the Client Servicing Program Management team of the Advisory (PI) vertical.
  • Managed the GST Implementation Project of various clients at GCC Countries as Project Manager.
  • Managed projects using Agile-SCRUM methodology.
  • Provided ICT Strategy consulting to multiple GCC Clients. Project & Schedule Management for the entire Program (PMO).
  • Managed the business requirements and documentation for BAU. Managing and coordinating the Vendors of the Projects.
  • Managed the ICT Vendors for customization of ORACLE & SAP ERP’s. Part of the User Acceptance Testing (UAT) & SIT Team.
  • Member of the Change Control Board in reviewing and conducting the feasibility analysis of Change Requests.
  • Managing the Organizational Change Management (OCM) activities and preparing the training plan & schedule.
  • Managing the risks and issues and maintaining the logs and monitored proactively.
  • Handled the post-implementation issues and defects and ensures defects are resolved as per the agreed SLA’s.
  • Prepared As Is & To Be documents with regards to the process change and identified the gaps.
  • Prepared and maintained traceability matrix ensure all the requirements are addressed.
  • Prepared and maintained RACI matrix to ensure the responsibilities are properly documented and communicated.
  • Prepared and sharing the project status reports to the Partners and Engagement Manager.
  • Managed the resource and work allocation and resource requirement projections. Managed budget utilization  Worked closely with Partners and Directors to ensure the projects properly managed including resource allocation

Achievements:

  • Managed the VAT implementation Program worth USD 10 Million. Successfully converted multiple leads to opportunities and exceeded targets. Lead a team of 25 members

Education

MBA

Engineering

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