Originally from London, I moved to Sydney 6 years ago. Since being here I have predominantly worked in the Finance and HR industries, whilst, separately, also tutoring Day Trading, managing various online trading communities across Discord and Telegram and producing online content surrounding Cryptocurrency charting, Advanced Technical Analysis and Automated Trading setups, based on Youtube.
Not only do I have a deep obsession with the Cryptocurrency and NFT space, I also have a unique set of skills that have allowed me to not only effectively manage an online community within this arena but I also have experience in generating quality and insightful content to satisfy the learning journey of newcomers and keep more advanced players informed.
One of my primary skills is the ability to multi-task on various projects at any give time, so hitting the ground running is enjoyable process for me.
Business Development Manager
Sustaining a constant flow of business by supporting the needs of the sales team, along with managing the client online CRM database, our client services department as well as develop and modify online content on our website.
Working for black taxi app start-up, Maintaining back-office development, IT queries regarding the app, integrations of new systems and deploying further modifications/additions to the Customer Care portal.
Client Services Team Leader
Campus Infrastructure & Services (CIS) is responsible for the built environment of the University of Sydney campuses including the provision of campus services, management of existing assets, planning solutions to operational needs and delivering approved projects in line with the USYD strategic plan. In my role, I provide a superior first point of call service to all clientele and assist in developing ongoing customer service strategies based around arranging parking permits, statistical analysis, updating staff and student building access, meeting room support and events and venue hire, to name a few. Maintaining a strong and well-trained team as well as a clinical analysis of our statistics has brought value to CIS Client Services.
Property management, accommodation applications & scholarships and helping to grow the business through enhancing our strategies behind student experience.
Management of HR, Payroll, contractual enquiries and dispute resolution. Current projects: process improvement/development in shared knowledge and analysis of customer saisfaction against knowledge gaps.
BA in Sound Arts and Design
Sound for Film, Surround Sound, Psychoacoustics, Audio Electronic Circuit Design and Philosophy of Sound.