Expert
Email Verified Cathryn M
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Member since May 15, 2020

I love developing new concepts & business ideas

I work with businesses to create clear processes & expectations with their employees to ensure every customer receives great service, every time and to identify areas of improvement & optimise businesses strengths to establish a unique customer experience that induces loyalty with their customers. To help guide you easily & directly so your business is set up with solid foundations, systems & processes to have you operating your business with comfort & confidence for the NOW & future GROWTH.
I have developed a unique set of skills through years of experience & diverse working career, from high-end clothing & jewellery sectors, a self-employed vermin destroyer & owner of Focus36 -boutique outlet showcasing locally made products. Also, I have worked in hardware stores, warehouses, newsagents, supermarkets, motels, restaurants & more! These different opportunities provided me a wealth of knowledge through a large range of industries.

Experience

Podcaster

  •  Community Heroes Show
  •  Mar 2020 - Present

THE Seed Scheme - POD Facilitator

  •  THE Rural Woman
  •  Jan 2020 - Present

Customer Experience Specialist

  •  Wild Dynamics
  •  Jan 2018 - Present

Business Mentor

  •  Small Business Mentoring Service (SBMS)
  •  Aug 2018 - Present

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