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Email Verified Identity Verified Albert C
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Member since September 22, 2020

Senior Analyst with experience in areas of end-to-end application development, System Integration, Application Implementation, Business Intelligence, and Data Migration projects using Waterfall methodologies in manufacturing, retail, insurance, and banking sectors.

Senior Analyst with experience in areas of end-to-end application development, System Integration, Application Implementation, Business Intelligence, and Data Migration projects using Waterfall methodologies in manufacturing, retail, insurance, and banking sectors.

Performed multiple roles in the capacity of Business Analyst, Systems Analyst, Analyst Programmer, and Project management

Experienced in working with a diverse stakeholder group including executive-level stakeholders, ICT operations, and technical teams, as well as customer-facing and business operations teams.

Skilled in Business Process, Requirements elicitation, Testing, and Data Migration.

Partnered Business to implement and manage the 3PL process for Toll, Bluestar, and Calm Distribution centers.

Supported Business to implement and manage the EDI interface and incorporating new EDI customers.

Collaborated with Businesses to implement RF solutions for Warehouse.

Simplified the company’s pricing structure and provide tools to extract and report pricing, manage automated pricing increases, and implemented a portal to track and manage ad hoc pricing changes.

Excellent Communication & Client facing skills.

Competencies & Achievements

  • Ability to transform vision and business strategy to manageable requirements, proven success in increased business value and efficiency.
  • Extensive experience in stakeholder management and engagement on business initiatives.
  • Strong Business Process improvement, change management
  • Always complete projects/tasks within budgets and schedules, attention to detail, accurate, reliable, and diligent.
  • Understanding AS-IS business process model, Scoping improvement & Mapping to develop TO-BE model for the current systems and Gap Analysis
  • Excelled in requirement elicitation and documenting specifications (functional, technical, non-functional & system).
  • Business process documents, mapping analysis, user experience requirements, training, support for QA, and UAT scenarios.
  • Software Development Methodologies – SDLC & Waterfall and knowledge of Agile
  • Excellent communication skills and ability to present ideas in user-friendly language and an ability to flex style and approach.
  • Pragmatic, flexible, resilient, proactive, and results-driven.

 

 Technical Skills

ERP Packages :  SAP ECC 6.0, BPCS, JBA,  PRMS, Insure 90

Workflow Tools: MS Visio, MS Project, MS Office suite (word, Excel, PowerPoint).

Project Management Software: MS Project

Data warehouse: Business Explorer, Phocus

Data Visualisation:  Power BI

Collaboration:  MS Teams, Lotus notes

Databases:  SAP, OS400, MS SQL Server, MySQL.

CRM: Salesforce, Sugar

Helpdesk:  Servicenow

Experience

IT Senior Analyst

  •  Bostik Australia
  •  Mar 2003 - Dec 2019

Bostik is a major manufacturer of Adhesives and Sealants and is a member of the worldwide Arkema group with global sales in excess of $9 billion.

Responsibilities:

  • Partnered with Business units to document business processes and develop strategies and solutions
  • Identify business needs within Sales/Distribution, EDI, Warehouse Management & Logistics, document these requirements, propose changes, and engage the business units to define solutions.
  • Translate business requirements into technology-based designs and solutions.
  • Responsible for analyzing, designing, and developing functional specifications for implementations and enhancements with application interfaces.
  • Ensure solutions comply with local & global business requirements are correctly costed and properly presented for evaluation by the Global Steering Committee.
  • Supported Business to implement and manage the EDI interface and setting up of new EDI customers.
  • Partnered Business to implement and manage the 3PL process for Toll, Bluestar, and Calm Distribution centers.
  • Member of the APAC SAP Competency Centre to manage and support SAP throughout the Australian business.
  • Provide training to Customer Services, Warehouse, and Logistics personnel.
  • Extract data from diverse sources to build and generate reports and visualizations using Power BI
  • Salesforce assistant administrator.
  • Ensured interfaces between SAP & local applications are managed successfully.

Accomplishments:

  • Partnered the Global SAP team with the implementation of SAP into the Australian operations providing expertise within the Sales and Distribution, EDI, and the Logistics SAP modules
  • Responsible for the implementation of a new comprehensive EDI interface that automated the conversion EDI documents to a common repository allowing the user enhanced functionality in processing EDI orders.
  • Implemented Cross dock order Staging Process in WM based on Business requirements
  • Set up processes and communications to integrate our 3rd party external warehouses and carriers into WMS.
  • Partnered with the APAC SAP team to develop the Transport Management module which allows the allocation of deliveries to selected carriers, automates the production of transport documentation, carrier-specific labeling, and electronic distribution of manifests to the carriers.
  • Implementation of RF technology into Bostik’s WMS which increased the warehouse efficiency by providing greater accuracy with inventory information, improving labor efficiency, and decreasing order fulfillment time.
  • Partnered the Sales & Marketing BU in simplifying the company’s pricing structure and provide tools to extract and report pricing, manage automated pricing increases, and implemented a portal to track and manage ad hoc pricing changes.
  • Designed, developed, and implemented a Risk Management Database portal allowing the HSE department to log, assign, and track relevant incidents.
  • Led the implementation of a module that allows cross-docking and scan packing functionality which integrates seamlessly with WMS.
  • Partnered with the global team to migrate all global processes and EDI servers to a new configuration.

Senior Analyst Programmer (Contract)

  •  SIS - Superior Information Systems Australia
  •  Jan 2002 - Dec 2002

Superior Information Systems - IT Consultancy providing software development services for Elders Insurance.

Worked in a team to extend the Insure 90 functionality to incorporate the new Brokering arm of Elders Insurance

 

Senior Analyst Programmer (contract)

  •  Pacific Brands
  •  Sep 1998 - Jan 2002

Pacific Brands IT is moving towards a centralization of services, which is dependent on the full Implementation of JBA Logistics and Manufacturing modules.

Responsibilities:

  • Development and implementation of new applications and the maintenance and support of existing applications.
  • Act as a lead technician with technical, functional, and application expertise with a focus on estimation and design
  • Develop functional and technical specifications.
  • Design, code, and test the modifications
  • Prioritize and oversee team activities to meet deadlines and quality standards.
  • Liaise with end-users to ensure the requirements are met
  • Manage modifications within the project team.
  • Provide technical advice to management
  • Perform a key interface role with clients
  • Provide advice and guidance to junior staff

Senior Analyst Programmer

  •  Just Jeans
  •  Apr 1995 - Sep 1998

The Just Jeans Group is the leading specialty apparel retailer in Australia and New Zealand with over 480 stores and employing over 2600 people

Responsibilities:

  • Business systems planning
  • Development of plans and schedules
  • Defining and documenting user requirements for new or enhanced functionality
  • Provide 24 hr system support on a regular rotating basis including POS solution
  • Liaise with other teams, operations, and end-users to ensure successful development and implementation of systems
  • Participate in the development of functional and technical specifications
  • Manage tasks being performed within the project team
  • Design, code and unit test both batch & interactive programs
  • Develop system test plans for projects
  • Assist in the provision of support for production systems

Analyst Programmer

  •  ANZ Bank
  •  Apr 1990 - Apr 1995

Responsibilities:

  • designing specific work units
  • preparing Technical Specifications by performing analysis/investigation of functional requirements
  • producing appropriate Technical Design documentation
  • consulting with supervisors/users
  • providing technical supervision/guidance to other staff in developing their programming skills
  • coding of complex programs and testing programs to ensure they meet specification requirements.

Education

Bachelor of Science

  •  University of Melbourne

Major in Chemistry & Mathematics

Introductory Certificate in Business Analysis Agile with Atlassian Jira 

  •  Charles Sturt University

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