Reporting to the General Manager of Interlink Roads, which is the owner and operator of the M5 South West Motorway and E-way tag business in South West Sydney. This is a senior management position within Interlink with responsibility for delivering maintenance (budget of $30 million dollars per year) and safety/environment programmes, covering general maintenance and related projects, as well as long term maintenance strategy development. A key challenge was to efficiently integrate the Civil Maintenance team processes within the company structure.

Reporting to the General Manager of Interlink Roads, this senior management position was responsible for the safe and continuous operation of the motorway and delivering revenue of business. My team had 60 employees at the height of cash toll collection, reduced to 30 after cashless tolling was introduced. The main challenges in this role was the ever changing work place due to improving technology, along with ensuring safety and efficiency of employees many of whom had high risk jobs.
The main role of the M5 Operations Manager, during this period, was the collection of cash tolls including management of up to 60 staff, planning and implementing full electronic tolling and the widening of the M5 South West motorway.